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Thinkzone's profile

Contributor

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1 Message

Wednesday, August 16th, 2017 1:06 AM

Charging the ZTE mf923 wifi hotspot


Can i leave my ZTE mf923 Velocity plugged into the power source all the time using the charging cable that came with it? If so, do I need to remove the battery while it's plugged in? It has a surprisingly short battery life for home use but sufficient for day trips.

Community Support

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231.3K Messages

7 years ago

Hello @Thinkzone!


I am sorry to hear you are having battery issues on your Mobile Hotspot device. I will be more than happy to provide you some options to resolve this concern!


There are certain factors, which influence in how long your device battery lasts.  For example, limiting the number of Wi-Fi devices using the connection simultaneously can help in extending the battery life.


In addition, the Device Support Tool is an excellent resource where you can find detailed information and helpful tips to maintain optimal battery performance over the life of your device. After selecting your Mobile Hotspot make and model, go to Tutorials > Charge the battery.


I hope this information helps! If you have any other questions, please don’t hesitate to let us know.


Have a nice day!


Anabel, AT&T Community Specialist

ACE - Expert

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16.5K Messages

7 years ago

@Thinkzone If it does NOT need the battery to run, I'd pop it out.

 

I've seen other people with your concern mention putting it on a timed and basically cutting the power to it for 6-12 hours a day (12 would be 6 hours two different times).

 

I like it charged so if I was doing such a thing, I'd probably have it "unplug" from 9pm-3am, so that come morning it would have a full charge already.

 

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