AT&T Community Forums

Changing NAT type for a aircard 770s.

I'm trying to change my NAT type for my aircard 770s. I can't join or create games in games such as Diablo 3. I've tried port forarding, and changing several settings. I've call PlayStation and they said it's my hotspot. I've called netgear and they won't talk to me wwithout a fee. Help please.

Responses

ATTHelp

Community Support

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231.3K Messages

7 years ago

Greetings @EGNARO,

Thank you for reaching out to us on the Community Forums! I can definitely understand wanting to change your NAT type.

Unfortunately, after checking our Device Tutorials and the User Manual, there is no option to change the NAT type. Sorry for any incontinence this may cause.

If you have any additional questions or concerns, please don’t hesitate to ask. Enjoy the rest of your weekend!

Jonathan, AT&T Community Specialist

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EGNARO

Tutor

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3 Messages

7 years ago

I know there is not a button for changing the NAT type on my device but i was hoping there was some other setting that would change the security level and it's just not called NAT type. Does ATT sell a hotspot where you can change the security level to open or level 1? Att sells these hotspots saying you can game on them sure. But in reality it's only certain games. To me that if false advertisement on their part. There has to be some sort of setting on the aircard 770s that will change the security level to open.

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ATTHelp

Community Support

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231.3K Messages

7 years ago

Hello @EGNARO,

I have looked through most of our newer Mobile Hotspot devices and have been unable to find an option to make these types of changes.

I recommend double checking your Unite Manager to see if there is any security or settings you can edit. The instructions to perform this are in our Device Support Tutorials. Select your make and model > Tutorials > Access Unite Manager.

Another option is to reach out to the PlayStation Community and see if there are any workarounds. I hope you are able to find a solution!

Jonathan, AT&T Community Specialist

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David606

Employee

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3.5K Messages

7 years ago

No because NAT is at the tower level. Wireless NAT is totally different than home wired broadband services. No matter the device you'll never be able to alter this with cellular.

Your only option is to continue the way it is or move to wired broadband. PSN and Xbox Live! are problematic with cellular. I play Diablo 3 on PC and no problems with tethering. Why? Because Blizzard has DEDICATED servers for the PC version of Diablo 3. Meaning NAT, ports and all that is meaningless. All users are connecting to the same central server.

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