Contributor
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1 Message
Cell service continues to get worse in our area
We have been AT&T customers for over 10 years. The last few years our service at home has become dreadful. They recently messaged and a tower had been "enhanced" in our area. The only difference we noticed is that we have probably the slowest service we have had in 10 years. Almost impossible to download anything and you can't talk on the phone as you will be disconnected. We need help!!! Whom do i need to reach out to get this fixed????
ATTHelp
Community Support
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231.2K Messages
7 years ago
Good Afternoon Millernip!
I’m Monica with AT&T's Community Forums Team. Thank you for reaching out with the service concerns in your area. We understand how important it is to have reliable and dependable service and we’re here for you. To be able to troubleshoot further, we'll need more specific information about your location and other factors.
If you require further assistance please private message us @ATTCares with your full name, address of the issue, and your number.
We have a couple of awesome troubleshooting tools we use here, and it is now available for our customers to use as well. You can do basic troubleshooting by Clicking here. For further troubleshooting you can click here. Both links would require you to select the brand and model of your devices.
I hope these links are helpful, and we look forward to hearing from you.
Monica, AT&T Community Specialist
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Kiuntrymama
Contributor
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2 Messages
6 years ago
We have been trying to get our att network working fie iver 3 mnths. We have had techs out to our home, and been in the phone with tech fir hours at a time but still nit able to surf.
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