Ask a question
Search in Wireless Forums

Wireless Forum

Reply
Posted Jul 1, 2013
6:17:27 PM
Can you still buy at full retail prices anymore
Went to two AT&T stores today and was informed that I cannot buy at no commitment pricing anymore ... Also if ya try to buy a phone online it only gives you older phones... What's going on here ...anybody else running into the same problem here
Went to two AT&T stores today and was informed that I cannot buy at no commitment pricing anymore ... Also if ya try to buy a phone online it only gives you older phones... What's going on here ...anybody else running into the same problem here
0
(0)
  • Rate this reply
View profile
Solved
Jul 8, 2013 11:26:52 AM
0
(0)
Community Support

Ericbeon wrote:
Went to two AT&T stores today and was informed that I cannot buy at no commitment pricing anymore ... Also if ya try to buy a phone online it only gives you older phones... What's going on here ...anybody else running into the same problem here

Ericbeon, you can purchase phones at the full retail price at any AT&T retail store. Please see here for more information.  

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
Accepted Solution

Can you still buy at full retail prices anymore

4,534 views
13 replies
(0) Me too
(0) Me too
Reply
View all replies
(13)
0
(0)
  • Rate this reply
View profile
Jul 2, 2013 5:34:37 AM
0
(0)
ACE - Master
You should be able to buy direct from the manufacturer if AT&T isn't selling what you want.
This is a user to user forum. I am a user, just like almost everyone else on the site.
You should be able to buy direct from the manufacturer if AT&T isn't selling what you want.
This is a user to user forum. I am a user, just like almost everyone else on the site.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Can you still buy at full retail prices anymore

2 of 14 (4,482 Views)
0
(0)
  • Rate this reply
View profile
Jul 2, 2013 6:23:05 AM
0
(0)
Professor
Edited by Max69 on Jul 2, 2013 at 6:27:31 AM

Which phone are you trying to buy? When I look, it seems some refurbished phones are only available with a 2 year contract. New phones can be purchased full price.

Which phone are you trying to buy? When I look, it seems some refurbished phones are only available with a 2 year contract. New phones can be purchased full price.

Re: Can you still buy at full retail prices anymore

[ Edited ]
3 of 14 (4,479 Views)
0
(0)
  • Rate this reply
View profile
Jul 2, 2013 7:17:42 AM
0
(0)
Tutor
I was trying to buy a blackberry q10 full price .... I went to two stores and they told me you cannot not buy phones at the no commitment pricing... I was like huh??!... When I get tired of a new phone and I'm still under contract .. I pay full price .. So your probably thinking there prolly something wrong with my account ... We didn't even get that far ... I never have my name or number .... When I said I'd like to purchase the q10 at full price due to the fact that I'm under contract till 2014 ... She said you cannot do this anymore ... So I went to another store in my area and first thing I said is it true you can't buy phones at no commitment pricing anymore and she said yes also... So last night I called AT&T customer service and they had no idea what they were talking about ... He called the store to find out why they were telling a customer this ...and sure enough the manager said something said that I could and when he asked for the phone I wanted q10... It was all of the sudden out of stock ... So the customer service guy to my order over the phone blackberry q10 584$... But I wanted to tell ya that I also noticed that on the web page ... It would only let me click on older refurbished phones and a galaxy s4 32g and htc one 64g ... Nothing else no note 2 blackberry 10 devices ... Lg Optimus ... Ya know all the good stuff... Why would they let ya purchase two of the best phones and not the others ... At no commitment pricing .... Something is changing ... I'm glad u seen that web page stuff to... Thanks

Sent from my iPhone
I was trying to buy a blackberry q10 full price .... I went to two stores and they told me you cannot not buy phones at the no commitment pricing... I was like huh??!... When I get tired of a new phone and I'm still under contract .. I pay full price .. So your probably thinking there prolly something wrong with my account ... We didn't even get that far ... I never have my name or number .... When I said I'd like to purchase the q10 at full price due to the fact that I'm under contract till 2014 ... She said you cannot do this anymore ... So I went to another store in my area and first thing I said is it true you can't buy phones at no commitment pricing anymore and she said yes also... So last night I called AT&T customer service and they had no idea what they were talking about ... He called the store to find out why they were telling a customer this ...and sure enough the manager said something said that I could and when he asked for the phone I wanted q10... It was all of the sudden out of stock ... So the customer service guy to my order over the phone blackberry q10 584$... But I wanted to tell ya that I also noticed that on the web page ... It would only let me click on older refurbished phones and a galaxy s4 32g and htc one 64g ... Nothing else no note 2 blackberry 10 devices ... Lg Optimus ... Ya know all the good stuff... Why would they let ya purchase two of the best phones and not the others ... At no commitment pricing .... Something is changing ... I'm glad u seen that web page stuff to... Thanks

Sent from my iPhone

Re: Can you still buy at full retail prices anymore

4 of 14 (4,464 Views)
0
(0)
  • Rate this reply
View profile
Jul 3, 2013 12:36:57 PM
0
(0)
Professor

Not sure what you mean by not seeing the others. I see about 30 smartphones available at no commitment pricing.

Not sure what you mean by not seeing the others. I see about 30 smartphones available at no commitment pricing.

Re: Can you still buy at full retail prices anymore

5 of 14 (4,401 Views)
0
(0)
  • Rate this reply
View profile
Jul 3, 2013 1:33:42 PM
0
(0)
Tutor
Edited by Phil-101 on Jul 6, 2013 at 3:22:18 PM

 

When I was trying to do it on the Web page. Ya know buy the phone it was only bringing up a handful of refurbished phoned and a Gs4 at 32g and a HTC one at 64g. There was no 16g option or 32g option. Which has changed now all the phones are back up there now at no commitment. But at the two stores they said no to the full price . I got it though through customer service. I'll let ya know tomorrow I'm gonna go to the store and ask the manager what's up because I got the phone anyway. But with all that I got the q10. And yeah I see all the phones are up on the website at full price. They weren't there a couple days ago. Next time you stop at an at&t store ask if you can purchase one at full price. Just to see what they say. Maybe it's just an area thing 
Sent from my BlackBerry 10 smartphone.
 
[removed extraneous HTML]

 

When I was trying to do it on the Web page. Ya know buy the phone it was only bringing up a handful of refurbished phoned and a Gs4 at 32g and a HTC one at 64g. There was no 16g option or 32g option. Which has changed now all the phones are back up there now at no commitment. But at the two stores they said no to the full price . I got it though through customer service. I'll let ya know tomorrow I'm gonna go to the store and ask the manager what's up because I got the phone anyway. But with all that I got the q10. And yeah I see all the phones are up on the website at full price. They weren't there a couple days ago. Next time you stop at an at&t store ask if you can purchase one at full price. Just to see what they say. Maybe it's just an area thing 
Sent from my BlackBerry 10 smartphone.
 
[removed extraneous HTML]

Re: Can you still buy at full retail prices anymore

[ Edited ]
6 of 14 (4,392 Views)
0
(0)
  • Rate this reply
View profile
Jul 4, 2013 1:18:59 PM
0
(0)
ACE - Professor

Were you at a corporate AT&T store or an authorized retailer?  I purchased the Galaxy S4 at the no-commitment price in May of this year.  I have had a corporate store refuse to sell me a phone at the no-commitment price in the past though.  I think that the reps just wanted to make their commission and didn't want to sell the phone to me.  The second store that I went to at that time sold it to me with no problems.

Were you at a corporate AT&T store or an authorized retailer?  I purchased the Galaxy S4 at the no-commitment price in May of this year.  I have had a corporate store refuse to sell me a phone at the no-commitment price in the past though.  I think that the reps just wanted to make their commission and didn't want to sell the phone to me.  The second store that I went to at that time sold it to me with no problems.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Can you still buy at full retail prices anymore

7 of 14 (4,348 Views)
0
(0)
  • Rate this reply
View profile
Jul 4, 2013 4:28:42 PM
0
(0)
Tutor
Edited by Phil-101 on Jul 6, 2013 at 3:23:18 PM

 

Yea they were both corporate stores....
 
Sent from my BlackBerry 10 smartphone
 
[removed extraneous HTML]

 

Yea they were both corporate stores....
 
Sent from my BlackBerry 10 smartphone
 
[removed extraneous HTML]

Re: Can you still buy at full retail prices anymore

[ Edited ]
8 of 14 (4,333 Views)
0
(0)
  • Rate this reply
View profile
Jul 6, 2013 3:01:31 PM
0
(0)
Contributor
I bought my iPhone full price but att store sent me to apple store.
I bought my iPhone full price but att store sent me to apple store.

Re: Can you still buy at full retail prices anymore

9 of 14 (4,259 Views)
0
(0)
  • Rate this reply
View profile
Jul 6, 2013 5:29:48 PM
0
(0)
Expert

Melis1431 wrote:
I bought my iPhone full price but att store sent me to apple store.

best place to buy on at full retail price, purchase the factory unlocked one at the same price as a carrier locked one, a 100 percent win situtation. A iphone at full retail at a att outlet is still carrier locked, just no contract


Melis1431 wrote:
I bought my iPhone full price but att store sent me to apple store.

best place to buy on at full retail price, purchase the factory unlocked one at the same price as a carrier locked one, a 100 percent win situtation. A iphone at full retail at a att outlet is still carrier locked, just no contract

Re: Can you still buy at full retail prices anymore

10 of 14 (4,237 Views)
0
(0)
  • Rate this reply
View profile
Jul 6, 2013 8:18:23 PM
0
(0)
Scholar

Hello.  You should still be able to do that.  I went yesterday to my local AT&T Wireless store and bought a new LG Xpression at full retail price.  If AT&T is no longer selling the phone you want, check with the manufacturer to see if they are still selling it.

Hello.  You should still be able to do that.  I went yesterday to my local AT&T Wireless store and bought a new LG Xpression at full retail price.  If AT&T is no longer selling the phone you want, check with the manufacturer to see if they are still selling it.

Re: Can you still buy at full retail prices anymore

11 of 14 (4,225 Views)
0
(0)
  • Rate this reply
View profile
Jul 7, 2013 8:22:19 PM
0
(0)
ACE - Master
Yes, you still should be able to... It sounds like it's hit or miss depending on the store and area.

Cat Happy Remember that Wild Banchi... 1993-2010 Cat Happy



Yes, you still should be able to... It sounds like it's hit or miss depending on the store and area.

:cathappy: Remember that Wild Banchi... 1993-2010 :cathappy:



Remember that Wild Banchi... 1993-2010
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Re: Can you still buy at full retail prices anymore

12 of 14 (4,178 Views)
0
(0)
  • Rate this reply
View profile
Jul 8, 2013 3:07:42 AM
0
(0)
Tutor
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> body { font-family: "Calibri","Slate Pro","sans-serif"; color:#262626 }
Yea...I got it from customer service....i think the area just prolly hasn't hit there quota for upgrades or something...it was just weird..

Sent from my BlackBerry 10 smartphone.
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> body { font-family: "Calibri","Slate Pro","sans-serif"; color:#262626 }
Yea...I got it from customer service....i think the area just prolly hasn't hit there quota for upgrades or something...it was just weird..

Sent from my BlackBerry 10 smartphone.

Re: Can you still buy at full retail prices anymore

13 of 14 (4,161 Views)
0
(0)
  • Rate this reply
View profile
Solved
Jul 8, 2013 11:26:52 AM
0
(0)
Community Support

Ericbeon wrote:
Went to two AT&T stores today and was informed that I cannot buy at no commitment pricing anymore ... Also if ya try to buy a phone online it only gives you older phones... What's going on here ...anybody else running into the same problem here

Ericbeon, you can purchase phones at the full retail price at any AT&T retail store. Please see here for more information.  

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.


Ericbeon wrote:
Went to two AT&T stores today and was informed that I cannot buy at no commitment pricing anymore ... Also if ya try to buy a phone online it only gives you older phones... What's going on here ...anybody else running into the same problem here

Ericbeon, you can purchase phones at the full retail price at any AT&T retail store. Please see here for more information.  

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

Re: Can you still buy at full retail prices anymore

14 of 14 (4,137 Views)
Solution
Share this post
Share this post