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Can you set a staic ip address on Lumia 640 XL

I just purchased a lumia 640 xl phone. I need to set a static ip address to connect to the wi-fi at my work. I can't seem to find where to put the address. All other phones I have owned it was not a problem. You would think a Windows phone would have this option. Does it?

Thanks

Diane

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Accepted Solution

Official Solution

ATTMobilityCare

Community Support

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15.2K Messages

8 years ago

Hi @dlkell !

Thank you for posting your question on the AT&T Community Forums. By default, your work ISP would be the ones who assign and set either a static or dynamic IP address when connecting your Lumia 640 XL to their Wi-Fi, so I would recommend contacting them.

If you’re needing an AT&T static IP address for business purposes, you can contact our business solutions group by going to https://www.wireless.att.com/businesscenter/solutions/connectivity/ip-addressing.jsp and filling out the requested information to get a static IP address.

You will be contacted by a business solutions expert as soon as possible.

Thank you and I hope this helps!

Tony A. AT&T Social Media Manager

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dlkell

Contributor

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2 Messages

8 years ago

Thanks for replying. My work's wi-fi only works with static ip addresses. I have one available to use but can't find how to put it in the phone. Can you put a static ip address in the lumia 640xl? I had a samsung galaxy and I had a static ip in that phone.

Thanks

Diane

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ODad

Guru

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673 Messages

8 years ago

Hi Dianne, All of my Lumia Devices are on Windows 10 Mobil. I know this feature was added in Windows Phone 8.1. I'll tell you how on Windows 10 Mobile and you see if it applies. I assume that you are able to connect to the WiFi access point/router etc. after you've connected, Go Into your Settings/Network/WiFi On Windows 10 Mobile you select the Network Name and hold your finger and a menu will popup with one option being Edit. You can then set the Static IP On Windows Phone 8.1, I think there will be a Static IP option on that page. I guess I need to push a device back to 8.1 and leave it there to help people with things like this.

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raphaelulz

Former Employee

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258 Messages

8 years ago

Hey Tony, I have a quick question! Is it still only business accounts that can get static IPs for their devices, or can non-business accounts finally get static IPs too?

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Renold22

Visitor

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2 Messages

4 years ago

I have change IP address on windows 10. I am following this tutorial https://www.youtube.com/watch?v=qvAqbV0Urh0 . This tutorial Is right for me? please suggest some tips.

Thanks

2

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dmapr

ACE - Expert

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6.6K Messages

Are you talking about Windows 10 Desktop or Windows 10 phone? Because this is a phone forum and your tutorial is for the desktop version.

Also, this thread is three years old…

(edited)

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4 years ago

0

Renold22

Visitor

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2 Messages

Windows 10 Desktop

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4 years ago

0

dlkell

Can you set a staic ip address on Lumia 640 XL

ATTMobilityCare

dlkell

ODad

raphaelulz

Renold22

dmapr

Renold22

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