Blackberry Key2 data connection issue on att

Hi @KC1234567890,

This is quite the interesting situation! We'd be more than glad to look into it.

I am sending you a private message (PM) to help in this matter. Please check your forums private messages by clicking the Forums Inbox. Locate the PM from ATTCares and reply to my message with your specific account details.

Thank you!

Trace, AT&T Community Specialist

Thank you for helping with a solution. Data is working! Greatly appreciate the assistance from ATTCares representatives.

I am having the same issues.  Would you be willing to share what information or support was provided to resolve this issue?  Thank you.

If your having issues with a key 2 be advised ATT will no longer activate one and by 2/2022 or before you will have to get a new phone.

Can someone please confirm. I'm aware at&t wont support the device come next year, but I needed a phone and got the key2 to use till the end of the year. Can I or can I not connect to their networks for the time being?

Doubt it they stopped activating non complaint phones.

I dont see the problem. I wish I did a little more research before dumping good money on ebay.... at least they will still support the key1 a after they cut off 3g.

The att key 1 only it has to be the att model

How can you tell?

https://www.google.com/url?sa=t&source=web&rct=j&url=https://www.att.com/idpassets/images/support/wireless/Service-Capabilities-Unlocked-Devices-ATT-Network.pdf&ved=2ahUKEwj2ksDcv5_yAhVvTt8KHXpAAcIQFnoECAUQAQ&usg=AOvVaw1C5znQishzVLbCB1H7kNIA

The whitelist

The last date to activate a phone that is not on the whitelist was in February of 2021