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Blackberry Key2 data connection issue on att

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Blackberry Key2 data connection issue on att

ATT says I cannot use my data plan with a BlackBerry Key2 because data first has to go through the BlackBerry network. Was working fine before I contacted ATT to register my IMEI. Now I get a message unable to establish a wireless data connection. Any help?

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Message 1 of 3
Administrator

Re: Blackberry Key2 data connection issue on att

Hi @KC1234567890,

 

This is quite the interesting situation! We'd be more than glad to look into it.

 

I am sending you a private message (PM) to help in this matter. Please check your forums private messages by clicking the Forums Inbox. Locate the PM from ATTCares and reply to my message with your specific account details.

 

Thank you!

 

Trace, AT&T Community Specialist


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Message 2 of 3
Contributor

Re: Blackberry Key2 data connection issue on att

Thank you for helping with a solution. Data is working! Greatly appreciate the assistance from ATTCares representatives.

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