Blackberry Curve 8310 problems! and warranty exchange!
Hi, I have the Blackberry Curve 8310 and yesterday my phone started freezing. And then it'll cut off and show me a black screen. It comes back on later and shows a white screen. And the red light will stay on solid. Then it goes back to a black screen. I asked for an exchange and they're sending one but I don't know if I will be charged because my phone has a few scratches. I've had my phone since May 29th of this year so my year warranty has not run out yet. I dropped my phone in about June but nothing happened. These problems were very random. Will the scratches affect my exchange? And when I receive my new exchange phone, will this further push back my upgrade eligibility?