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At&t MF279 Wireless Router

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At&t MF279 Wireless Router

We recently started service with At&t for internet service via their network utilizing the MF279 router they provided.    The reception is good and the speed is good, the issue is dropping connection to our mobile devices and laptops.   For example, Im currently connected to the router for wireless internet.  If I were to turn off my laptop (this goes for all mobile devices as well) or go into hibernate mode it will drop connection to the router and the only way to reconnect is to power cycle the router.   Anyone else having this issue?  

 

Thanks

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Message 1 of 4
Administrator

Re: At&t MF279 Wireless Router

Good afternoon @tbliss86,


I’m sorry to hear your router has been giving you problems. Aside from power cycling the router, have you tried “forgetting” the Wi-Fi network and logging connecting back to it in this manner? Please let me know if this helps!


Briana, AT&T Community Specialist


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Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 4
Contributor

Re: At

I think I have found the issue.  We were also utilizing a range extender in the house and I disconnected the range extender and I am not experiencing the problems any longer.
Thanks
Message 3 of 4
Administrator

Re: Re: At

I'm glad to hear the problem has been discovered and resolved @tbliss86! Please feel free to reach back out to us if you have any other questions or concerns.


Briana, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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