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Adding specific ringtone to a contact on LG-B470 flip phone

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Adding specific ringtone to a contact on LG-B470 flip phone

I have followed the directions from the manual about adding a specific ringtone to a contact, however, the area where I should do this is 'grayed-out'....any suggestions?  There is not an option to add a photo either to a specific contact.

 

Thanks!

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Re: Adding specific ringtone to a contact on LG-B470 flip phone

Hello @crye-leike,


Being able to add ringtones and photos to your contacts is absolutely important. I am one who likes to customize my ringtones to specific friends and family to know who is calling me. I am happy to help!


The user manual is available on our Device Support page, which will show a step by step tutorial on how to add a photo or ringtone to a saved contact. Once selected, please go to Tutorials - Contacts. If the option is still grayed out through this menu, you may need to complete a factory reset. Please be sure to back up all your information prior so you do not lose anything important.


I hope you have found this informative. Thank you for reaching out to us here on the Community Forums! Have a great day!


Donna, AT&T Community Specialist


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