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Troubleshoot your device issues
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2 Messages
Monday, May 16th, 2016 9:55 PM
ATT Beam USB Dongle
I just purcashed this new dongle and now i realise that it is not set up for Windows 10. IS there a fix for this?
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ATTMobilityCare
Community Support
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15.2K Messages
8 years ago
Hi @wwgrounds
Thank you for connecting with us through AT&T Community Forums!
With the AT&T Beam USB dongle, you are going to be able to connect to the Internet virtually anywhere, anytime, on AT&T's 4G LTE network with a qualifying data plan. Plus, you can enjoy UNLIMITED usage on AT&T's national Wi-Fi network without using up your own data. The device itself will not include any form of software.
If you would like to read up on the features of the AT&T Beam device, you can click on NetGear AT&T Beam for more information.
Hope this helps! Thank you for choosing AT&T for you services!
Tim, Community Specialist
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ntec1h
Teacher
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26 Messages
8 years ago
From the ATT page it appears it is not supported in win 10. However it is supported in win 8 so I would simply try to install the watcher program from the modem and see if it works. If not then I would then suggest trying Sierra Wireless from page 2 of the user guide and see if they have an updated watcher program for win 10.
Link to guide. https://www.att.com/support_static_files/manuals/ATT_Beam_AC340U.pdf
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wwgrounds
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2 Messages
8 years ago
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