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AT&T never sent me my unlock codes

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AT&T never sent me my unlock codes

I've been trying to unlock two of my phones for a few months now. They are both locked to AT&T. When I request the unlocking they send me the confirmation email. I receive nothing from them after this. I really need these phones unlocked.

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Accepted by ATTKevin
‎08-15-2019 4:41 PM

Re: AT&T never sent me my unlock codes

Hello there @nvkemme22!

 

We can help with that. You can check the status of those requests simply by following these instructions.

 

Also, make sure to check your email's other folders including SPAM and Junk for any updates to your device unlock requests.

 

We hope this info helps.

 

Lar, AT&T Community Specialist


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