AT&T Mobile Insurance - If I lose my iPhone will they really accept my story?

Mentor

AT&T Mobile Insurance - If I lose my iPhone will they really accept my story?

If you call up AT&T -> Asurion and claim you iPhone is stolen, I suppose Asurion will ask for a police report.

 

Lets say I put down my phone on the subway and leave without it.  I lost it.

 

Now I make a call to Asurion.  Are they going to just buy my story without some kind of proof?  I pay $199, and they ship me a $849 (64GB iphone 5s) phone?  Seems to good to be true.

 

Has anyone done this or heard what you go through?

 

I am considering Square Trade which has a $50 deductable.  Covers everthing but losing it for $124 (before coupons).

 

I lose things..

 

BTW .. if AT&T folks are looking..

 

This link showing Asurion deductables is gone.

AT&T Mobile Insurance Deductibles

 

Message 1 of 9 (26,412 Views)
Expert

Re: AT&T Mobile Insurance - If I lose my iPhone will they really accept my story?


gbshuler1 wrote:

If you call up AT&T -> Asurion and claim you iPhone is stolen, I suppose Asurion will ask for a police report.

 

Lets say I put down my phone on the subway and leave without it.  I lost it.

 

Now I make a call to Asurion.  Are they going to just buy my story without some kind of proof?  I pay $199, and they ship me a $849 (64GB iphone 5s) phone?  Seems to good to be true.

 

Has anyone done this or heard what you go through?

 

I am considering Square Trade which has a $50 deductable.  Covers everthing but losing it for $124 (before coupons).

 

I lose things..

 

BTW .. if AT&T folks are looking..

 

This link showing Asurion deductables is gone.

AT&T Mobile Insurance Deductibles

 


they will replace the insured device with a refurbished one of the same configuration, if the device is not avialable anymore they will replace it with a comperable device.

Message 2 of 9 (26,397 Views)
Expert

Re: AT&T Mobile Insurance - If I lose my iPhone will they really accept my story?


gbshuler1 wrote:

If you call up AT&T -> Asurion and claim you iPhone is stolen, I suppose Asurion will ask for a police report.

 

Lets say I put down my phone on the subway and leave without it.  I lost it.

 

Now I make a call to Asurion.  Are they going to just buy my story without some kind of proof?  I pay $199, and they ship me a $849 (64GB iphone 5s) phone?  Seems to good to be true.

 

Has anyone done this or heard what you go through?

 

I am considering Square Trade which has a $50 deductable.  Covers everthing but losing it for $124 (before coupons).

 

I lose things..

 

BTW .. if AT&T folks are looking..

 

This link showing Asurion deductables is gone.

AT&T Mobile Insurance Deductibles

 


I see that it's gone..I used to have it bookmarked but I lost that too...

 

Not sure if this link will help you or not...Asurion Deductible Lookup

 




 REGRET NOTHING~


     we live & learn~

Message 3 of 9 (26,322 Views)
Community Manager

Re: AT&T Mobile Insurance - If I lose my iPhone will they really accept my story?

Hello, everyone!

 

In case you wanted a complete list of all the devices and their deductibles, I've included one below.

 

Asurion Deductible List

 

Let me know if that helps!

 

-Mariana

 

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 9 (26,264 Views)
Highlighted
Expert

Re: AT&T Mobile Insurance - If I lose my iPhone will they really accept my story?

I suppose it's just about the same as the link that I provided to Asurion, but thanks Mariana.

 




 REGRET NOTHING~


     we live & learn~

Message 5 of 9 (26,257 Views)
Mentor

Re: AT&T Mobile Insurance - If I lose my iPhone will they really accept my story?

Thanks.  Your link got me to the Asurion legal mumbo jumbo.  A long read, but it seems I would be covered if I simply misplace my phone (barring insurrection, war, atomic fission and such).  Just fill out an affidavit, notarize and send it.  Simple.  I was glad to read that they weren't going to force me to make a claim against my homeowners first (I have had that happen on a Visa card warranty before).

 

SquareTrade and Apple are the only iPhone insurance companies I trust.  But, they don't cover theft and/or loss.  I think AT&T Mobile Insurance is a bargain.  

 

Sign me up.  Thanks everyone.

Message 6 of 9 (26,061 Views)
Expert

Re: AT&T Mobile Insurance - If I lose my iPhone will they really accept my story?

[ Edited ]

You're welcome. I suppose the mobile insurance is worth it for some people. Good luck! 

 




 REGRET NOTHING~


     we live & learn~

Message 7 of 9 (26,054 Views)
Expert

Re: AT&T Mobile Insurance - If I lose my iPhone will they really accept my story?


gbshuler1 wrote:

Thanks.  Your link got me to the Asurion legal mumbo jumbo.  A long read, but it seems I would be covered if I simply misplace my phone (barring insurrection, war, atomic fission and such).  Just fill out an affidavit, notarize and send it.  Simple.  I was glad to read that they weren't going to force me to make a claim against my homeowners first (I have had that happen on a Visa card warranty before).

 

SquareTrade and Apple are the only iPhone insurance companies I trust.  But, they don't cover theft and/or loss.  I think AT&T Mobile Insurance is a bargain.  

 

Sign me up.  Thanks everyone.


Neither Square Trade or Apple are insurance companies, they only offer extended warrenties, neither cover lost or stolen devices. I have a rider on my home owners insuraces that is cost of replacement for a lost, stolen or destroyed device.

Message 8 of 9 (26,013 Views)
Administrator

Re: AT&T Mobile Insurance - If I lose my iPhone will they really accept my story?

Learn how to replace your lost or stolen GoPhone or Wireless device.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 9 of 9 (5,701 Views)
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