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Troubleshoot your device issues
JZeePC's profile

Teacher

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9 Messages

Thursday, September 18th, 2008 3:08 PM

Closed

8525 / ActiveSync / Windows XP Pro / ROM Update?

All:

I updated my 8525 to Mobile 6 the other day and now it will not connect to ActiveSync. I am running Windows XP Pro and on the phone I have ROM version 2.15.502.3. Also...Is there a newer ROM update for the phone, if there is where can I download it. I Downloaded a version 3 point something form the HTC/USA site but it also failed to install on the phone. The error I got on one of the install screens was something like...cannot find phone check usb cables. I am more concerned with the active sync issue but the latest updates would be nice. Is there an up date for ActiveSync?

JZeePC

Accepted Solution

Teacher

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9 Messages

16 years ago

I should mention I am running XP SP3

Thanks

JZeePC

Guru

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913 Messages

16 years ago

Go to Start, settings, connections, USB to PC, and UNCHECK the enable advanced network functionality box.

Guru

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833 Messages

16 years ago



JZeePC wrote:
 Is there an up date for ActiveSync?


4.5 is the latest version of ActiveSync but it's been out for a while.
 

Scholar

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254 Messages

16 years ago

Have you been here?

Guru

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913 Messages

16 years ago

So have you tried all 3 solutions that were given? What was the outcome?

Teacher

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9 Messages

16 years ago

All:

Thanks for your help..all is fine now.

I am running active sync version 4.2 with windoze XP Pro SP3 and all is fine. Phone now is updated to ROM version 3.62.502.3 DAte: 10/11/07

My last question is is this the latest update for our 8525s?

That link I got to downloads looked confusing if there is a newer one cannot someone link me to it?

I did notice that my phone seems to work better..cant wait to load my music to my Micro SD cards.

Thanks to all who helped

Guru

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913 Messages

16 years ago

As long as you are running the official WM6 ROM on your 8525, thats the last ROM they are going to give for the 8525.
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