retrieving old text messages

retrieving old text messages

How can I retrieve old text messages and print them out
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Message 1 of 29
Community Manager

Re: retrieving old text messages

Hello @edward1957 

 

You can get logs of dates, times and phone numbers, but not contents of text messages. You can get up to 18 months of those records in your myAT&T online account.

 

Thanks,

Dmitriy


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Employee Contributor*
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Message 2 of 29

Re: retrieving old text messages

I need these messages for legal reasons is there anyway at all to get them?

Ed


Sent via the Samsung Galaxy S™ III, an AT&T 4G LTE smartphone
Message 3 of 29
Community Manager

Re: retrieving old text messages

Unfortunately, there is no way to view contents of any messages, AT&T doesn't store them to protect its customers' privacy. I apologize for the inconvenience. There are records of phone numbers, dates and times, but not the messages themselves.

 

Dmitriy


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Message 4 of 29
Contributor

Re: retrieving old text messages

Ask the NSA for a copy of it
Message 5 of 29
Contributor

Re: retrieving old text messages


edward1957 wrote:


Text messages are not on the SD card, they are kept in internal phone memory. If new texts (or emails, or other data that is routinely created) have overwritten deleted texts.

Message 6 of 29
Contributor

Re: retrieving old text messages

Where can I find this information on the AT&T website?

Message 7 of 29
Community Manager

Re: retrieving old text messages

 

I'm sorry @missa131977 , what information are you looking for?

 

Thanks,

Dmitriy


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Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 8 of 29
Contributor

Re: retrieving old text messages

she wants to find out where you can go on the website and see the numbers you have text...

 

Message 9 of 29
ACE - Expert

Re: retrieving old text messages

I posted the answer in another post

 

https://forums.att.com/t5/Other-Phones-Devices/Text-message-logs/m-p/4162020#M69725

 

This is a user to user forum. I am a user, just like almost everyone else on the site.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 10 of 29
Contributor

Re: retrieving old text messages

hello

Message 11 of 29
Contributor

Re: retrieving old text messages

Hello, Can AT & T provide deleted text message

Message 12 of 29
Community Manager

Re: retrieving old text messages

Hello @seaworld673

 

There are records of phone numbers, dates and times, but not the contents of your messages. You can view the logs on myatt.com.

 

Thanks,

Dmitriy


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Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 13 of 29
Contributor

Re: retrieving old text messages

If I cancel my cell phone service, will I still have access to all my undeleted text messages?

Message 14 of 29
Contributor

Re: retrieving old text messages

try mobileguard.com for business or controlmobile.com for consumer

Message 15 of 29
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