Contributor
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1 Message
locked out of my account
i broke my old phone bought a new cell took my old sim and inserted it into my new cell everything works but MY AT@T account says im locked out? what do i do
Contributor
•
1 Message
i broke my old phone bought a new cell took my old sim and inserted it into my new cell everything works but MY AT@T account says im locked out? what do i do
Accepted Solution
Official Solution
ATTHelp
Community Support
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231.3K Messages
6 years ago
Hello @chiefmike1,
We can definitely assist you with signing back in to your AT&T account. You can Learn tips for solving issues with signing in here. If you forgot your password/user ID, you can Reset your User ID/Password here. You can also find out how to Update your AT&T Access ID here. Let us know if this helps.
Sean, AT&T Community Specialist
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