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customer service

I want to express thanks to Sheilla, a att online chat specialist. She spent at least an hour trying to help me with wireless upgrade. She explained clearly all fees and monthly charges. Walked me through the Next program so that I understood what I would be paying. She answered all my crazy questions and was quite funny as well. I really appreciate she took the time to help me (not very tech savvy). Definitely the best customer service I've ever experienced.


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Community Manager

Re: customer service


Hi @ccindy 


Thank you so much for sharing! Enjoy your new phone and please feel free to stop by the forums if you have any questions.




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