Contributor
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1 Message
change my email address.
I have tried numerous times to delete an old email address (18 years old) and have called in for assistance. I just opened my mobile bill and it is still incorrect. So, obviously, that is why I have not received my bills. Every time I speak to someone at AT&T, I am assured that the old address is not on my account. What to do?
Accepted Solution
Official Solution
ATTHelp
Community Support
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231.4K Messages
5 years ago
Hello @February13,
We'd like to help! Have you attempted to change your email address through your myAT&T account? Please keep in mind that your email address for your access ID differs from your billing email address. If you haven't completed the steps below, please do so now:
If you have already completed these steps, please let us know. We look forward to hearing from you!
Bobbie, AT&T Community Specialist
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sgile33
Contributor
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1 Message
5 years ago
I am receiving this email, but when I click on "confirm email" it just takes me to my account overview page, and when I check to see if it my email was verified it still says that it is not.
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