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canchaser's profile

Contributor

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3 Messages

Sunday, July 15th, 2018 8:47 PM

can't make a payment on the web site with my pc

I can login in but I can't get to the link.. make a payment or billing and options with my pc.  I was on the phone with att for 90 minutes with no solution except to blame my  wi fi supplier and my pc.    Amazon.com and all my other sites are fine.   I called my wifi supplier and they said  it was fine.    att texted me and said it was fixed but it isn't.   I have google allowing att to set cookies,  there is nothing blocking it on my end.

 

Community Support

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231.5K Messages

6 years ago

Hello @canchaser,

 

We'd be more than happy to assist you with making a payment. If you're unable to sign in on our website, we recommend Paying your bill with the myAT&T app. You can also Learn about the convient ways to pay your AT&T bill. Make payments online, over the phone, in person, and by mail. Let us know if you have any further questions or concerns.

 

Sean, AT&T Community Specialist

Contributor

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3 Messages

6 years ago

Want to fix it so I can make MY PAYMENT ON LINE. Not call you to do it

Community Support

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231.5K Messages

6 years ago

Hello @canchaser,

 

We can definitely take a closer look into why you're unable to get to our myAT&T sign in page online. Would you kindly let us know what error message you're receiving when you try to visit the website?

 

Sean, AT&T Community Specialist

Contributor

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3 Messages

6 years ago

I guess you didn't actually read my post. I can sign in find. I just can't get to the make a payment or billing and payment options page. Just says wait were trying with the little circle spinning. I have been on the phone with att and have tried everything with no luck so far.
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