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Trying to register my online account.


Trying to register my online account.

I bought a sim card and joined at&t last week.

However, I can not register my online account now.


The error code is SRAS001, 

"A temporary system error prevents us from completing your request right now."

Further help: Contact Customer Care.


What is the problem and how I register??

Message 1 of 3

Re: Trying to register my online account.

I got it done but registering your account on att.com is frustrating i got same error. I dont remember how it was resolved i have had the account to long now.
Message 2 of 3
Community Manager

Re: Trying to register my online account.


Hello @nomadicalpaca 


Please try a different browser or just some basic web troubleshooting steps, like updating your Flash and Java plugins, or clearing Cache and Cookies.


If you're still having issues, please give Customer Care a call as the page suggest for more assistance.


Thank you,


Rethink Possible

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Message 3 of 3
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