Helpful Links

Trying to register my online account.

Highlighted
Contributor

Trying to register my online account.

I bought a sim card and joined at&t last week.

However, I can not register my online account now.

 

The error code is SRAS001, 


"A temporary system error prevents us from completing your request right now."

Further help: Contact Customer Care.

 

What is the problem and how I register??

987 Views
Message 1 of 3

Re: Trying to register my online account.

I got it done but registering your account on att.com is frustrating i got same error. I dont remember how it was resolved i have had the account to long now.
Message 2 of 3
Community Manager

Re: Trying to register my online account.

 

Hello @nomadicalpaca 

 

Please try a different browser or just some basic web troubleshooting steps, like updating your Flash and Java plugins, or clearing Cache and Cookies.

 

If you're still having issues, please give Customer Care a call as the page suggest for more assistance.

 

Thank you,

Dmitriy


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 3 of 3
You must type a description before you click preview or reply.
Share this topic
Announcements

Are you looking to upgrade and activate your device?
Let us help make Ordering, Upgrading and Activating easy!

AT&T Locker is being discontinued on August 3rd. Find out what you need to do.

Additional Support