Explore & discover

Helpful Links

Separate accounts for DirecTv and wireless

Contributor

Separate accounts for DirecTv and wireless

My wife and I are in a family plan with our son for our phones. My son is the primary on the wireless plan.  Separately, my wife and I have a DirecTv account.   My son made me an authorized user on the wireless plan.  How do I look to see how much data my wife are using on the wireless plan.  The MyATT app does not seem to want to let me in to the wireless.  The app only seems to recognize me for DirecTv.

1,872 Views
Message 1 of 5
ACE - Expert
Solution
Accepted by topic author
Accepted by arcticgardener
‎08-19-2017 12:17 PM

Re: Separate accounts for DirecTv and wireless

Authorized user or not, I'm not sure you can look at online usage stats. If it is possible, you would need to sign up for your own online access to the wireless account. Another option is dial *3282# from your phone. You will get a text message in reply showing current data usage for each line.

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Tags (1)
Message 2 of 5
Highlighted
ACE - Expert

Re: Separate accounts for DirecTv and wireless

@sandblaster I've noticed a lot lately that *DATA# isn't giving me the per line breakdown (I'm the primary).  It's pretty inconsistent, in the past it was rate that it did that, but lately it seems like it's ⅔ of the time...

 

Do you use it often...?

  • Rember the Golden Rule: Treat others how you would like to be treated.
  • Just because my answer does not solve your issue (or agree with you), it may still be correct information...
  • Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
  • Information provided might not be for "you" only, it might be clarification for other community members.
  • This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
  • When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.
The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.
Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 3 of 5
Contributor

Re: Separate accounts for DirecTv and wireless

Thank you that worked to see my data usage. The text had a link to go to MyATT. When I used the link and logged in, there was a message that indicated that I was using my DirecTv login to try to manage wireless and "they were not ready for that". The message said that I needed an ATT access login to manage the wireless. Seems ATT is still working on the marriage to DirecTv. But now I can make sure I am not the data hog.
Message 4 of 5
ACE - Expert

Re: Separate accounts for DirecTv and wireless

@Gary L I use it very rarely but have always gotten the breakdown for each line.

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 5 of 5
Share this topic
Share this topic
Additional Support