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Remove one phone from account.


Remove one phone from account.

No I just want to cancel that one line. I will keep my phone and data plan. 

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Re: Remove one phone from account.

Hello @Pisdoffmad,

Welcome to the Community Forums! I would be more than willing to assist you with your request.

Due to the nature of this issue, I will be reaching out to you via private message. This way, we can discuss such line and account information in a secure setting. You can find the message in your Forum’s Inbox located in the top right-hand corner of your screen.

I hope to hear from you soon.

Jax, AT&T Community Specialist

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Accepted by beckyww
‎06-21-2018 2:13 PM

Re: Remove one phone from account.

(Sigh).  @Pisdoffmad  The only way to cancel a line is

1. Port the number to another carrier (phones only)

2.  Cancel in an ATT company store

3.   Call ATT and cancel.  

  Why that required a private message I cannot imagine.


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