Welcome to the Community Forums! I would be more than willing to assist you with your request.
Due to the nature of this issue, I will be reaching out to you via private message. This way, we can discuss such line and account information in a secure setting. You can find the message in your Forum’s Inbox located in the top right-hand corner of your screen.
I hope to hear from you soon.
Jax, AT&T Community Specialist
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1. Port the number to another carrier (phones only)
2. Cancel in an ATT company store
3. Call ATT and cancel.
Why that required a private message I cannot imagine.
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