Contributor
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1 Message
Remove my ID from another account
My ID is linked to two accounts, my current account and my parents account which I am no longer on. I am unable to remove myself from the old account and I’m constantly receiving notifications about the old account. How can I get my ID removed from my parents account???
Accepted Solution
Official Solution
ATTHelp
Community Support
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230.7K Messages
5 years ago
Hello @Rando5150,
We're happy to help! So that your access ID won't be linked to your parents account any longer, be sure to follow these steps:
Go to Profile.
Select Sign-in info.
In My linked account, choose Remove this Account for the account you want to unlink.
Select one of the following, if prompted:
A secondary user to replace you as the primary user
No one
Choose a new primary account, if prompted.
Follow the prompts to remove the account from your ID.
Let us know if you have any further questions!
Bobbie, AT&T Community Specialist
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