Contributor
•
1 Message
Register online
It will not let me register to view my cellular part of bill. I get the message "Please contact your company's administrator for assistance with registration." I am the owner and do not know why it gives this message. I just switch to AT&T and can not even get help
ATTHelp
Community Support
•
231.3K Messages
7 years ago
Good Afternoon @Sherman24!
When you desire the efficiency of checking your cellular bill online or in the app, I can understand why you would want to get this online account set up! I will be pleased to assist you further in getting this situated.
In order to create an online account, for wireless or any other services we offer, you will need to first setup an Access ID. To start the process, please click here. As the account owner, you should be able to setup the Account Access ID. For an authorized user, you will need to receive approval from the account owner to create an Access ID.
If you continue to receive error messages upon sign-up, please try to use an alternate browser or clear your cache and cookies. You can also attempt signing up for an online account with the app.
I hope this helps out! Please have a great rest of your weekend.
Shenoah, AT&T Community Specialist
0
0