Tutor
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1 Message
Redirect loop problem in website
After logging into my wireless account, I click on "check usage" and your website becomes unusable due to an authorization redirect loop. This needs to be fixed.
Tutor
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1 Message
After logging into my wireless account, I click on "check usage" and your website becomes unusable due to an authorization redirect loop. This needs to be fixed.
ATTHelp
Community Support
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231.2K Messages
7 years ago
Hi @pflickinger,
I am sorry you are having this issue. I am elated to look into this for you!
I definitely understand how important it is to be able to log in. The first thing I will suggest is to clear your cache and cookies on your browser. If you are still having issues please try a different browse, the next step will be to try the phone app and see if you can get in this way. Let me know if you have any questions!
Have an amazing rest of your day!
Geovanni, AT&T Community Specialist
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Ljenkins
Tutor
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2 Messages
6 years ago
Clearing the cache does nothing to resolve the issue. Please stop suggesting this. The website is a tragedy, and simply does not work consistently. You know this. Everyone knows this. Stop pretending otherwise.
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rocxylemmon01
Tutor
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7 Messages
5 years ago
Still Broken and was working?.....
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eugeneyr
New Member
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2 Messages
3 years ago
The login functionality is still broken. Cleared cache, cookies, application and session storage, tried incognito / privacy mode in multiple browsers.
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