06-14-2017 3:51 AM
You can get up to the last 16 months of your bill online. For bills past 16 months, you can request a copy of it with customer service. The first invoice is free while succeeding invoice is charged $5 per invoice.
12-05-2017 9:50 AM
I need records from November 2017. Being charged for extra data when I'm supposed to be on internet Wi-Fi. [ATT by the way] Brought iphone in 4 times to solve problem with not connecting to Wi-Fi at home. keep getting charged for overage. Phone works in store but not at home. Have 3 smart TV's, 4 dell computers and my personal HTC Verizon phone. All work perfect. The iPhone is junk. Paid lot of money for something your folks cannot fix. Very unhappy. We're told it's working and still get charged for extra data. Three months now at over $100.00 extra each month besides ridiculous cost. Will try one more time to fix this phone, if not, things are going to get real serious with ATT. I have land line, wireless, internet-Wi-Fi and Direct TV. All ATT. Will flush all accounts if problem is not fixed. By the way, my home phone is the oldest number in China, Texas that has been in my family for almost 70 years. Not worth an extra $100.00 a month.
12-05-2017 9:59 AM
@ronben1 As stated twice in this thread, your records are on your online account. Also, ATT does not fix iphones. If you have a problem with an iphone connecting to wifi, you should take it to Apple. I've had iphones since the 3G. Never had a problem connecting to home wifi or any wifi. Sounds like you may have a faulty phone. Only Apple handles repair or warranty of iphones.
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