I am trying to login to my att app and it is not letting me reset my password. I have tried answering security questions and having a text sent with temporary password but it keeps saying I've exceeded my limit on both.
We can definitely provide you with some more information about Resetting your password for myAT&T. Your User ID is locked after 6 unsuccessful login attempts are made within a 24-hour period. You will be able to perform the password reset again after 1 hour. Let us know if you have any further questions or concerns.
Sean, AT&T Community Specialist
Need help? Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.