Need help understanding your bill?
Garettkelly84's profile

Contributor

 • 

1 Message

Tuesday, March 12th, 2019 12:26 PM

On my phone bill it shows all zeros of a number an location says blocked what does that mean

I got on my at&t  account to check phone log an text an the is a number that shows all zeros an location says blocked what does that mean

Accepted Solution

Official Solution

Community Support

 • 

230.7K Messages

5 years ago

Greetings @Garettkelly84!

 

When an unknown number appears on your account call history, it can indeed be a concern. We're happy to help!

 

The number that was displayed may be from another carrier that has blocked the number to prevent it being reported as spam caller by AT&T. A majority of companies will have private numbers, but it will appear differently on your device caller ID as a normal call.

 

We hope this information answers your inquiry, and have an great day!

 

Dwight, AT&T Community Specialist

 

 

Contributor

 • 

2 Messages

5 years ago

I have the same situation but it shows as an outgoing call. 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.