Guru
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475 Messages
No info at OLAM
For two days now when i log into OLAM, there is no tab/button to check online usage. The is a heading for group usage, but NO button to click on.
What's up. Anyone else have this problem. I have logged out and on several times, but get the same screen after logging in, with NO button.
The more they "UPGRADE" the website, the worse it gets.
You would think a multi billion dollar company could hire a High School kid who could set up their website.
Accepted Solution
Official Solution
jamileh
Former Community Manager
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5.2K Messages
12 years ago
Are you still experiencing this issue? I logged in with Chrome, IE and Firefox this morning and was able to see my usage in all three browsers.
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stclair49
Guru
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475 Messages
12 years ago
It appears this is a problem with Internet Explorer. I am able to see the call detail and data usage for all lines in Firefox and Chrome.
The have made the details for each line more difficult to check. Why do companies think they have to fix what is not broken?
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nolesrule
Tutor
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4 Messages
12 years ago
I'm having the same problem... but in Firefox.
Even worse, they seem to have lost my billing information and Autopay settings. I logged in today, 2 days after my bill was due, to see that no autopay payment has been made and that my account was overdue.
I went to pay the bill, and the existing credit card for that account no longer existed and I had to re-add it.
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stclair49
Guru
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475 Messages
12 years ago
Sadly, they can't just leave well enough alone. Your account gets hit with a late payment and somehow they think it is your fault.
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stclair49
Guru
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475 Messages
12 years ago
Guess someone got around to finishing the coding. Seems to work ok now in IE, FireFox, and Chrome for me.
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