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heberja56's profile

Contributor

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1 Message

Saturday, July 1st, 2017 1:54 PM

Need to see dates of 611 calls to AT&T

All calls to AT&T from cell do not show up on my detailed talk log. How do I retrieve this data?

Community Support

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230.7K Messages

7 years ago

Hello @heberja56,

 

Thank you for reaching out to us on the Community Forums! I will be more than happy to assist you with this.

 

We have a great article on checking usage here: Track Usage. This has step-by-step instructions to guide you through checking your usage online.

 

In case you are still unable to see this usage, I will be reaching out to you via private message. Please check your Forum’s Inbox for this!

 

I look forward to getting this resolved with you. Have a great day!

 

Jonathan, AT&T Community Specialist

Guru

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464 Messages

7 years ago

i do not believe 611 calls or track data usage calls (*3282#) have ever shown up in usage logs. 

Contributor

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2 Messages

4 years ago

I have the same question. 

Contributor

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2 Messages

4 years ago

Hi - Was AT&T able to tell you where to find your 611 calls? Every time I call they ask me when I last called but I can't see the 611 calls in my log. 

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