Contributor
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1 Message
My $200 AT&T (DirecTV) Rewards Card visa DECLINED
I activated the card, it shows a $200 balance can be used on my online Login account. I am using it as a credit card, not a debit card. Have never been able to purchase anything!
Also, wish it had a transfer balance to my checking account option because I cannot pay many of my bills with a credit card.
ANY SUGGESTIONS ON HOW TO FIX THE CONSTANT DECLINATION? It really stinks that no customer service is available during the weekends. I am getting ready to report program to Better Business Bureau.
Thank you
Jessica
ATTHelp
Community Support
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231.5K Messages
6 years ago
Hello @vrfish,
I can relate to the confusion of not being able to use your rewards card. I will be more than happy to help!
I see you have already sent us a private message. I will be responding to you over private messaging. Please be on the lookout for my message.
Looking forward to working with you! Have a great day!
Katie, AT&T Community Specialist
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odymoe
Tutor
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3 Messages
6 years ago
hi vrfish, please post back if you got your Reward card resolved? i also am facing same issue...
thx
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