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Posted Mar 15, 2012
11:06:11 AM
Missing texts from online account
Edited by ormom51 on Mar 15, 2012 at 11:08:20 AM

I was checking our account online and I noticed that one line has missing text/call records for one number.  My daughter's line shows only half a dozen text messages to/from her boyfriend, out of hundreds in this billing cycle-we have only a few days left in it.  We have unlimited messaging and she is an adult so it doesn't matter cost wise or because she is breaking a rule, but my experience with our cell phones has shown it is a good idea to check up to see what is going on when there is a discrepancy.  We had a change made once to our messaging that was not authorized and I caught it because I checked.  Does anyone have any idea why one number would consistently not show for calls or texts?  He is also with AT&T, if that matters, and both phones are iPhones.

I was checking our account online and I noticed that one line has missing text/call records for one number.  My daughter's line shows only half a dozen text messages to/from her boyfriend, out of hundreds in this billing cycle-we have only a few days left in it.  We have unlimited messaging and she is an adult so it doesn't matter cost wise or because she is breaking a rule, but my experience with our cell phones has shown it is a good idea to check up to see what is going on when there is a discrepancy.  We had a change made once to our messaging that was not authorized and I caught it because I checked.  Does anyone have any idea why one number would consistently not show for calls or texts?  He is also with AT&T, if that matters, and both phones are iPhones.

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Mar 15, 2012 3:39:48 PM
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ACE - Master
iPhones can iMessage. It is not texting, it uses data and does not show on the texting.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Missing texts from online account

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Mar 15, 2012 3:39:48 PM
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ACE - Master
iPhones can iMessage. It is not texting, it uses data and does not show on the texting.
iPhones can iMessage. It is not texting, it uses data and does not show on the texting.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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Mar 16, 2012 8:17:24 PM
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Thanks!  That was it.  I never thought to ask about iMessage.  I just thought she was texting through the regular way.  It never occurred to me to ask her.  I was just worried that something had gone wrong with our plan since that has happened before and the only clue I had was when the information online was missing.  Thanks again.

Thanks!  That was it.  I never thought to ask about iMessage.  I just thought she was texting through the regular way.  It never occurred to me to ask her.  I was just worried that something had gone wrong with our plan since that has happened before and the only clue I had was when the information online was missing.  Thanks again.

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