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Getting someone else's email/statements

Contributor

Getting someone else's email/statements

How do I stop receiving bills and statements for someone else with a similar name?!? I've tried blocking and can't find a way to unsubscribe since I don't know the phone number. I do not have an att account and want these stopped immediately.

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Message 1 of 3
Employee

Re: Getting someone else's email/statements

nobody here can stop or block your emails, mark it as spam and it will go into your spam folder

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 3
Contributor

Re: Getting someone else's email/statements

Maybe you can't, but that's absurd that I keep receiving these emails and ATT can do nothing about it.

I did Mark as spam, tried to block sender, everything, and they still come through.

I saw a similar post on here resolved by someone from ATT who actually seemed to know what they're doing. They said to contact off post and that they'd email the info. 

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