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Tutor
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4 Messages
Wednesday, January 15th, 2014 5:56 AM
Closed
Chat live with ATT CC???
How do I chat live with att customer service.
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2 years ago
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pheasant16
Tutor
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6 Messages
9 years ago
Thanks for the reply. However I'm just like the other responder, I have no blue anything in the lower right corner. Maybe my security settings are blocking it.
Know I can't get into ATT Locker either, so will find a computer that isn't as secure to see if the above works.
Thanks for the reply. 🙂
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ms_unicorn
Former Employee
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4.9K Messages
9 years ago
Hello, @pheasant16!
Are you still having trouble finding the Live Chat option? If so, please refer to the screenshots below.
When you go to att.com and click on "Support," you should end up at this page:
The live chat tab is in the bottom right corner, as shown above. Once you click on the live chat tab, it should open up like this:
Let me know if that helps!
-Mariana
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Keenyzmom
Contributor
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1 Message
9 years ago
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ATTMobilityCare
Community Support
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15.2K Messages
9 years ago
Hey there @Keenyzmom
I’d be happy to help with our Live Chat options!
The location of our Live Chat option has changed recently, however it can still be found on the same page! To begin a Live Chat, access our Contact Us page and you will see a blue “Questions? Chat Live” tab at the very bottom of the screen, in the right corner.
I hope this helps!
Charise
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Sunlady71
Contributor
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2 Messages
9 years ago
Hello I am trying to locate the live chat and nothing is working it has been like this for awhile now I don't know what to do I would like be able to talk to someone on live chat instead of calling all the time please help
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ATTMobilityCare
Community Support
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15.2K Messages
9 years ago
Hey there @Sunlady71
I’d be happy to help with our live chat options! The location of our Live Chat option has changed recently, however it can still be found on the same page! To begin a Live Chat, access our Contact Us page and you will see a blue “Questions? Chat Live” tab at the very bottom of the screen, in the right corner.
I hope this helps!
Charise
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arblanford
Contributor
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1 Message
9 years ago
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Jtuck9900
Contributor
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1 Message
9 years ago
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kdfederer
ACE - Expert
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13.1K Messages
9 years ago
http://www.att.com/contactus/index/wireless.html?tab=1
Click the Chat Live button on right side.
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wilsone220
Contributor
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1 Message
9 years ago
I am SO frustrated with this! There is NO BLUE TAB anywhere! I contacted @ATTCares via Twitter, and the link they provided still had no chat option anywhere on the page. Can anyone help???
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