Contributor
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3 Messages
Cell phone for emails and FB
I'm not getting my emails & FB and messages. The circle just goes round and round. I thought I was connected to wifi
On my sisters connection as guest When I went to store in Centail, la. Or my house it was working Alright Is there something I'm doing wrong cell 225-328-7758
Do I need to do anything to get the discount on our service?
On my sisters connection as guest When I went to store in Centail, la. Or my house it was working Alright Is there something I'm doing wrong cell 225-328-7758
Do I need to do anything to get the discount on our service?
ATTMobilityCare
Community Support
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15.2K Messages
8 years ago
Hi @Celeste66!
Welcome to the AT&T Community Forums! I hope you are ok down there in Louisiana considering the circumstances. You are in my thoughts today and I’m hoping things get back to normal soon for you guys.
You definitely need data to check emails and use Facebook. You can be connected either via Wi-Fi or the mobile network. Whenever you connect to a Wi-Fi hotspot, you will need to know the password. If you are connected through the mobile network, you normally see 4G or LTE near the top right corner of the screen.
You can perform basic troubleshooting steps by using our AT&T Troubleshoot & Resolve tool available online. Make sure that your device’s brand name and model is selected. Select “Internet” or “Wi-Fi” under “Select a Service - Related Issue”. This may help identify the issue and tell you how to resolve it.
For more information on connecting to a Wi-Fi hotspot, please click here.
As far as a discount, please reply to this and let me know exactly what you are referring to. I will then be able to better address that question.
Hope this helps!
Kevin, AT&T Community Specialist
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Celeste66
Contributor
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3 Messages
8 years ago
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Celeste66
Contributor
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3 Messages
8 years ago
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