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Can't remove linked account

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Can't remove linked account

When I first started my online account my boyfriend used a email that was used with another account and it wont let me unlink it because there is a unpaid balance.

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Accepted by davidbk
‎12-10-2018 2:13 PM

Re: Can't remove linked account

Hello, @Longliverah2016,

 

We'd love to help with this. Here's information on removing a linked account from your user ID. If there is a balance, it will need to be paid before it is removed.

 

Have a great week!

 

James, AT&T Community Specialist


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