Contributor
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1 Message
Call log bill
How can I prevent to not show the number in the call log bill. I don't want them to show all the incoming calls and outgoing calls. How can I prevent that
Contributor
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1 Message
Accepted Solution
Official Solution
ML0815
Guru
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408 Messages
8 years ago
I am sorry you are being inconvenienced by bill format issues. I can help you with that!
If you are the Primary Account Holder, you can request Paperless Billing. This will prevent a paper bill full of your personal call details in your mail.
As Primary Account Holder you can also change the account security passcode, and remove all Access ID's that may access your MyAT&T account, so only you have access to the call details via the myAT&T app.
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ML0815
Guru
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408 Messages
8 years ago
Hello again @Moreno123
I am glad I was of help in resolving your issue!
As a bonus, I want to add the "how-to" support articles for completing the tasks I described before!
Paperless Billing: https://www.att.com/esupport/article.html#!/wireless/KM1045544
Change your Security Passcode: https://www.att.com/esupport/article.html#!/wireless/KM1051378
Add another layer of security, and make your security passcode a requirement to log into your myAT&T account: https://www.att.com/esupport/article.html#!/wireless/KM1051397
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Sept62
Tutor
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5 Messages
6 years ago
My call log is not showing incoming calls. Why?
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NortonCommons
Tutor
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4 Messages
6 years ago
Please give me a phone # to speak with someone about a billing issue.
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Vanityhelena
Contributor
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3 Messages
6 years ago
Remove this please so I can see my call log
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