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Call log bill

How can I prevent to not show the number in the call log bill. I don't want them to show all the incoming calls and outgoing calls. How can I prevent that
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Message 1 of 6
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Accepted by Moreno123
‎09-26-2016 8:05 PM

Re: Call log bill

Hello @Moreno123, and welcome to the AT&T Community Forums!

I am sorry you are being inconvenienced by bill format issues. I can help you with that!

If you are the Primary Account Holder, you can request Paperless Billing. This will prevent a paper bill full of your personal call details in your mail.

As Primary Account Holder you can also change the account security passcode, and remove all Access ID's that may access your MyAT&T account, so only you have access to the call details via the myAT&T app.

Kind regards,


Misael
Bilingual CS&SR I
AT&T | Mobility
 


 


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Message 2 of 6
Guru

Re: Call log bill

Hello again @Moreno123

I am glad I was of help in resolving your issue!

As a bonus, I want to add the "how-to" support articles for completing the tasks I described before!

Paperless Billing: https://www.att.com/esupport/article.html#!/wireless/KM1045544

Change your Security Passcode: https://www.att.com/esupport/article.html#!/wireless/KM1051378

Add another layer of security, and make your security passcode a requirement to log into your myAT&T account: https://www.att.com/esupport/article.html#!/wireless/KM1051397

Kind regards,


Misael
Bilingual CS&SR I
AT&T | Mobility
 


 


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Message 3 of 6
Tutor

Re: Call log bill

My call log is not showing incoming calls. Why?

Message 4 of 6

Re: Call log bill

Please give me a phone # to speak with someone about a billing issue.

Message 5 of 6
Contributor

Re: Call log bill

Remove this please so I can see my call log

Message 6 of 6
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