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Silverkitty2476's profile

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Wednesday, July 5th, 2017 2:01 PM

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Browser run time errors

Im connecting my samsung note 3 to my att wireless internet when i try to play my slots at intertops casino classic the games wont fully load then i get a run time error this has never happened before

Community Support

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230.7K Messages

7 years ago

Hey there @Silverkitty2476!

 

Having mobile games on your smartphone is such an awesome function, and I have to admit to several I play myself.  Getting a run-time error is definitely odd, and I would be more than happy to get this cleared up!

 

The first thing we will want to take a look at is if this happens no matter which internet source you are connected.  Does this happen on both your home Wi-Fi as well as the mobile cellular data connection?  To see how to switch between the two, please check our Device Support Center for the Note 3.

 

Sometimes this error can occur when the app needs updated.  This can be done on your device by going to the Google Play Store, and checking for any updates which need done.

 

If you are still receiving this notification, please check out our Troubleshoot & Resolve Tool.  This is like having a tech available on your computer anytime, and can fix most issues with the device.  Once you reach the page, please select your make and model and sign into your myAT&T account for the best experience.  Then click on Device/software issues > Apps or Service/network issues > Internet.

 

I hope this helps!

 

Fiona, AT&T Community Specialist

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