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AT&T app

Is there anyway possible that I can get all of my text logs on My AT&T app? I was able to the ability to monitor my 4 devices previously, but the capability is no longer available when my devices send or receive from another iPhone? This was a security and monitoring capability and with all the recent phone scams from texts as well as protecting my devices. Please help. 

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Accepted by Cflemming1965
‎04-09-2019 5:30 PM

Re: AT&T app

You still have the ability to view text logs of all devices on your plan through the app. Unfortunately, that does not include iMessages and never has. iMessage is an Apple system. iMessages do not appear in your ATT text log and never have. If you want to see all messages in your text logs, those iPhones need to turn iMessage off.

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Message 2 of 3

Re: AT&T app

I do not believe this is correct about never being able to see iMessages on text logs. I was able to find out exactly who my daughter was texting. At that time we had 5 devices (all iPhone, Mac, and iPad). We ALWAYS had the ability to see EVERY TEXT AND CALL from any device whether it be and apple or android. There was an individual that was a felon and she was forbade to speak or text with him. Both had iPhones.  I in fact called AT&T to inquire 4 months ago when I lost this capability and and was told that after the new update to the app, I could no longer get this information. They said I could get the information with a paper bill. That was incorrect.Why is this so!

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