AT&T Prepaid Account Password - Security Issue

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@coolsvan74 wrote:

or better yet I can find out on google and probably get your phone number pretty fast.  

Are you threating to search out a forums member's number to see if you can hack their PIN???

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@coolsvan74 wrote:
Lol...it was an illustration of what someone might or could do...sadly.

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A poor illustration as it illustrated nothing. Try something more practical instead of just complaining about this.

Why don't you try to take your number and start pumping in random PINs and see what the login does to you after you get it wrong a dozen times...?

Come back and let us know.

And IF (and only IF) you get in, tell us what you can realistically do.

are you kidding me I never remember any of my passcodes especially a four digit one and then when my phone breaks and I do to upgrade of course I don't remember this 4-Digit pin and then when they want to send me a new 4-Digit pin I can't get it because when I broke my phone the SIMS card was long gone it busted to pieces I can't see the screen I don't have my old Sim's and now I can't get the 4-Digit pin so I'm told that I need to go into the AT&t store with my ID to confirm my identity in order to get my minutes and number transferred to the new phone how ridiculous especially saying is when I said on the phone for 2 hours to be told this and the store was closed not to mention a 45-minute drive from my home

Hello @Yumaiguccipynylopy we can certainly understanding your concerns with gaining access to your passcode or pin.

For security reasons, we do advise that you follow up in a retail location at the desired times. To protect customer information, it is our policy to perform a valid verification before providing any account specific information.

We thank you for your patience with us, during this inconvenience!

Lyn, AT&T Community Specialist