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New Phone & Device Support
Device specs, pre-orders, and shipping!

Do you have questions about the new smartphones, tablets and devices that AT&T offers?

Few things are more exciting than a new phone or a new tablet. With all the new devices out there – it’s helpful to have one place where you can find the information about the very latest devices – regardless if it’s an iPhone, iPad, Samsung Galaxy, Android phone or tablet, or anyone else AT&T partners with. The good news is this is that place!

You will find discussions on device overviews and specs, shipping dates, pre-order and ordering information, unlock codes and anything you might need to resolve any issue you might run into with your new phone or tablet.

NEW!: The brand new TechBuzz by AT&T blog can also help you upgrade your phone & keep your contacts!

Latest messages about New Devices

From android to iphone

How can you transfer the SIM card from Zte model: z835 to a iPhone 6 without any problems cause it’s saying SIM card can’t be used...
by Taytay1998 on Jul 12, 2018 10:08 PM
1 1 Reply 84 Views
84 Views

Can't enable bluetooth

I have a new Samsung Galaxy Prime 3 with Android 8.0.0 and I'm not able to enable my Bluetooth function on the device from the not...
by countrychika830 on Jul 12, 2018 6:24 PM
2 2 Replies 89 Views
89 Views

S7 from Verizon to ATT

Bought samsung s7 on ebay was supposed to be ATT but its verizon.It works fine with ATT. Anyway to get rid of Verizon start up?
by rjohnson175 on Jul 8, 2018 1:29 PM
1 1 Reply 125 Views
125 Views

My neice has an att accout and her phone was damaged ,she tried putting her att sim card in several

My neice has an att account and her phone was damaged, we tried putting her sim card in several other phones and it wont work what...
by Ooshes on Jul 1, 2018 2:57 PM
2 2 Replies 303 Views
303 Views

Best way of importing contacts to Samsung Galaxy J7

I just got the Samsung Galaxy J7 from AT&T. I have a ZTE 2222 cell phone with a SIM card that has all my contacts stored on it. Ca...
by Gerry Peters on Jun 28, 2018 9:29 PM
2 2 Replies 360 Views
360 Views

Lost my at&t phone

S.O.S.!!! How do I track my stolen At&t Samsung LG BladeX Android momobile phone
by AdinaLBoyd on Jun 26, 2018 2:40 AM
1 1 Reply 241 Views
241 Views

Phone not charging

I have a Galaxy J3 Prime and it won’t charge. I did soft and factory reset and becausemy phone died it won’t even turn on. Also tr...
by Whitnaaay on Jun 25, 2018 1:00 AM
4 4 Replies 395 Views
395 Views

S9 headphone jack crackling?

I just got the s9+. I have had no problems until yesterday. I plugged my AKG earbuds in and within about a minute the music was al...
by Dez0007 on Jun 24, 2018 1:36 PM
1 1 Reply 234 Views
234 Views

Getting ATV4

How do I get my ATV4? I signed up 4 days ago?
by dthill54 on Jun 15, 2018 2:29 PM
2 2 Replies 361 Views
361 Views

New phone and number; closing out old number and acct

Recently got a new go phone with new number when I went to close other acct and number it had already renewed can it b transferd t...
by Moms186 on Jun 12, 2018 12:04 AM
2 2 Replies 570 Views
570 Views

Changing sim card

I bought a Sim kit it had 3 Sim cards an At&t, Verizon & a T-Mobile Sims cards.i also bought a 20$ pin # from usa prepaid . How do...
by LeaLea on Jun 11, 2018 1:27 PM
1 1 Reply 449 Views
449 Views

Samsung gear s2 sm-r730a

Where do i find a spring and gasket set?
by Antman2669 on May 30, 2018 6:48 PM
0 0 Replies 463 Views
463 Views

Microsoft Lumia 950 xl dual sim hotspot problem

my Lumia 950 xl dual sim keeps saying the app from your mobile operator didn't respond in time.....how do i fix this and yes i hav...
by krakker on May 27, 2018 7:00 PM
6 6 Replies 1031 Views
1031 Views

ATT provided unlock code does not work

galaxy note 2 code sent but working... a at my last try befor been locked permanently
by taha7830 on May 8, 2018 7:41 PM
1 1 Reply 569 Views
569 Views

Remote security camera.

I would like to add a remote security camera to my plan. It uses 3G or 4G data. How do I go about doing this and, how much would i...
by Das1966 on May 6, 2018 11:01 AM
1 1 Reply 1500 Views
1500 Views
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