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New Phone & Device Support
Device specs, pre-orders, and shipping!

Do you have questions about the new smartphones, tablets and devices that AT&T offers?

Few things are more exciting than a new phone or a new tablet. With all the new devices out there – it’s helpful to have one place where you can find the information about the very latest devices – regardless if it’s an iPhone, iPad, Samsung Galaxy, Android phone or tablet, or anyone else AT&T partners with. The good news is this is that place!

You will find discussions on device overviews and specs, shipping dates, pre-order and ordering information, unlock codes and anything you might need to resolve any issue you might run into with your new phone or tablet.

Latest messages about New Devices

Getting ATV4

How do I get my ATV4? I signed up 4 days ago?
by dthill54 on Jun 15, 2018 2:29 PM
2 2 Replies 43 Views
43 Views

New phone and number; closing out old number and acct

Recently got a new go phone with new number when I went to close other acct and number it had already renewed can it b transferd t...
by Moms186 on Jun 12, 2018 12:04 AM
2 2 Replies 232 Views
232 Views

Changing sim card

I bought a Sim kit it had 3 Sim cards an At&t, Verizon & a T-Mobile Sims cards.i also bought a 20$ pin # from usa prepaid . How do...
by LeaLea on Jun 11, 2018 1:27 PM
1 1 Reply 149 Views
149 Views

Samsung gear s2 sm-r730a

Where do i find a spring and gasket set?
by Antman2669 on May 30, 2018 6:48 PM
0 0 Replies 208 Views
208 Views

Microsoft Lumia 950 xl dual sim hotspot problem

my Lumia 950 xl dual sim keeps saying the app from your mobile operator didn't respond in time.....how do i fix this and yes i hav...
by krakker on May 27, 2018 7:00 PM
6 6 Replies 548 Views
548 Views

ATT provided unlock code does not work

galaxy note 2 code sent but working... a at my last try befor been locked permanently
by taha7830 on May 8, 2018 7:41 PM
1 1 Reply 264 Views
264 Views

Remote security camera.

I would like to add a remote security camera to my plan. It uses 3G or 4G data. How do I go about doing this and, how much would i...
by Das1966 on May 6, 2018 11:01 AM
1 1 Reply 1177 Views
1177 Views

Asus zenfone z017db not connecting with AT&T prepaid sim

Asus ZenFone 3 ,ASUS_Z017db model, is not working in Chandler with AT&T prepaid SIM. My friend's SIM is working.'mobile network is...
by Seeyadav on Apr 29, 2018 12:05 AM
6 6 Replies 515 Views
515 Views

The arbitration

What is arbitration 
by FreeSpirit on Apr 28, 2018 12:13 AM
3 3 Replies 3043 Views
3043 Views

Network and internet

ZTE K88 won't stay connected to network and internet
by Trooper2879 on Apr 22, 2018 9:44 AM
1 1 Reply 2918 Views
2918 Views
by nltcidaro on Apr 19, 2018 6:29 PM
1 1 Reply 3100 Views
3100 Views

Account key

I have a Samsung J7. When I try to login to my yahoo mail on my PC, it tells me I have a message on the Samsung J7, "go to account...
by johar1939 on Apr 16, 2018 8:42 AM
1 1 Reply 307 Views
307 Views

Network loss

Hi I had a galaxy s7 active it kept losing signal plus screen had a pink line down It so decided finally to turn in on insurance g...
by Gator7969 on Apr 16, 2018 5:41 AM
3 3 Replies 354 Views
354 Views

Account and number still not connected to new device... help

Lost phone, bought new prepaid phone, switched account over, however my new device is still under new phone number
by LINDS1984 on Apr 15, 2018 3:50 PM
1 1 Reply 409 Views
409 Views

Find my device app for my zte-Z971 Blade Spark: i need help using this app from a friends android ph

I need help using this app to locate my android zte z971 blade spark phone! My friend has a android zte phone and also has the sam...
by BeckahC_66 on Apr 14, 2018 3:15 PM
1 1 Reply 369 Views
369 Views
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