We always want to be sure everyone is getting the best service possible. Thanks for reaching out to the Community Forums so I can help!
I have the ability to check the network health in your area if there are issues with the towers. In order to make sure I can get you fully taken care of, I will be sending you a private message to get more information from you. Please check your Forum Inbox to discuss this further.
As a peace of mind, I recommend using the free Mark the Spot app. It allows you to report and let us know where the network needs to be improved. The feedback is used by our network team in order to target where the reception/service needs to be optimized or enhanced!
ATTHelp
Community Support
•
231.5K Messages
7 years ago
Greetings @LizaBeth,
We always want to be sure everyone is getting the best service possible. Thanks for reaching out to the Community Forums so I can help!
I have the ability to check the network health in your area if there are issues with the towers. In order to make sure I can get you fully taken care of, I will be sending you a private message to get more information from you. Please check your Forum Inbox to discuss this further.
As a peace of mind, I recommend using the free Mark the Spot app. It allows you to report and let us know where the network needs to be improved. The feedback is used by our network team in order to target where the reception/service needs to be optimized or enhanced!
I hope to hear from you soon! Best regards.
Adrian, AT&T Community Specialist
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