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jchilders4411's profile

Contributor

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2 Messages

Tuesday, October 10th, 2017 7:19 PM

blocked from network use

So one minute my phone's working then I try to call my mom and get a message stating my phone has been blocked from network use? I can't call customer service or anything. And I payed my bill like 2 weeks ago. HELP

Accepted Solution

Official Solution

ACE - Sage

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116.6K Messages

6 years ago

Blocked from network use sounds like the phone was reported lost or stolen.  

 

Contributor

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2 Messages

6 years ago

Also I keep getting a "Sim card hot plug" notification also

Contributor

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1 Message

6 years ago

How can I remove it

ACE - Expert

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64.7K Messages

6 years ago

@Donta5601 If you are not the person who reported the phone lost or stolen, you can’t. Only the person recognized as the device owner can blacklist a phone and only they can get it removed from the blacklist.

Contributor

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1 Message

6 years ago

 My phone is blocked from network use it's happen multiple times I have not reported it lost or stolen and I haven't made an insurance claim what is going on I need my phone for work 

 

Contributor

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1 Message

5 years ago

My sim card is blocked then how can i solve the problem?

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