Contributor
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2 Messages
Wirless Service Outage in Texas
Seems like there is a large outage in wireless services this morning in Texas. Is anyone else experiencing the same? Where do we go to find out about the status?
Contributor
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2 Messages
Seems like there is a large outage in wireless services this morning in Texas. Is anyone else experiencing the same? Where do we go to find out about the status?
Accepted Solution
Official Solution
ATTDmitriyCM
Former Community Manager
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10.4K Messages
11 years ago
Technicians are working towards a resolution as quickly as possible. We're sorry for any inconvenience. Thank you for your patience.
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justinwellis
Tutor
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4 Messages
11 years ago
On my way in to work this morning, I noticed that I had no service on my Nokia Lumia 920. I did several soft resets, after which I had service for a few seconds before it dropped again. Upon arriving at the office, I asked several coworkers who have ATT to check their phones (iPhones, Lumia 920s, etc.,) and they also do not have service. In addition, the 1-800 number for our office (hosted by ATT) is down. Can you confirm that service is down in our area (77095 / 77064) and provide an estimated time to resolution?
Thanks,
Justin
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cottoneyedjoe
Contributor
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1 Message
11 years ago
It's not just northwest Houston, apparently. At least the western part of the Houston area (at least zip code 77450) seems to be out . . . neither my wife or I can access the network this morning.
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claytonchristopher
Contributor
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1 Message
11 years ago
Also experiencing very sporadic signal with most of the time no data at all. Located in Kingwood, TX (Houston area).
I reported the signal issue with Mark the Spot app and ATT replied they are having technical issues and are working on it. This is probably just a generic reply though.
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EddiDarilek
Contributor
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1 Message
11 years ago
i cannot call out or receive calls in College Station/Bryan area. Wifi works no 3G.
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justinwellis
Tutor
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4 Messages
11 years ago
Same problem here in the Cypress / Jersey Village area. Service has been down for about an hour.
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masterchris92
Contributor
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2 Messages
11 years ago
I'm in northwest Houston near HP and I'm getting VERY spotty service. It seems that I can use data, but calls and texts aren't going through. Several others at my office are having the same problem.
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sundarg
Contributor
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2 Messages
11 years ago
Looks like data services are up but voice services are still down.
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CrissCross
Tutor
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5 Messages
11 years ago
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justinwellis
Tutor
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4 Messages
11 years ago
Just saw this in my email:
Sent: Friday, July 12, 2013 9:15 AM
To: Houston
Subject: ATT Wireless Update (Outage)
Sent: Friday, July 12, 2013 9:09 AM
Subject: [Communities] 'STX RAN' Houston Network Outage June 12, 2013
There is an outage affecting a large area in the Houston area this morning. Network teams are engaged and working to resolve the issue. More details as they become available
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