01-20-2015 3:44 PM
01-20-2015 9:06 PM
01-22-2015 6:09 PM
Hey there @opto_isolator
I’d be happy to help with your LTE data speeds! As @lizdance40 has asked, if you are on an Unlimited Data plan, speeds on LTE may be reduced once 5GB of usage has been accrued. Speeds return to normal at the beginning of the next billing cycle. To check your usage, dial *3282# to have a text with usage details sent to your device, or check online using att.com or the myAT&T app!
If your speeds do not return to normal with the start of the bill cycle, or you are experiencing slow speeds whilst under 5GB of usage/not on an unlimited plan, please send me a Private Message with the following information:
If this helps, please mark this answer as an accepted solution!
02-02-2015 9:16 PM
02-04-2015 6:42 AM
Something is wrong with AT&T's network in Orlando in general. I used to get 40-50 Mbs downlink speed in the UCFarea a few years ago - now its utterly horrible!!! I've sent the @ATTCares Twitter account multiple direct messages and every time, a different person responds with no assistance whatsoever. I am getting VERY tired of dealing with this crappy service for what we pay, and am considering jumping to Verizon - who I KNOW has FAST and reliable service in the Orlando area!
04-23-2015 6:24 PM
04-23-2015 6:52 PM
I had AT&T look into my issues. Their offical response was that the network was crowded. They unoffically were admitting that they cannot handle the capacity and cannot provide the bandwidth. When I'm at work, I force my phone to 3G mode, just so I can browse the internet. I'm guessing that since everyone is on 4G now, 3G is much less crowded.
I asked them if they had any plans to upgrade their system to accommodate the additoinal demand - and was basically told no. Since I am paying for service I can't use (4G is basically unusable other than making phone calls and recieving texts), my wife and I are going to switch to Verizon. I've been a business customer with AT&T for awhile - apparently they care to receive my money, but that's about it.
My father in law has Verizon in Orlando, and his speed test results are showing 50+ Mbit/s speeds - insanely fast, compared to my paultry <1 Mbit/s.
- edited 04-23-2015 9:30 PM
Its no better out here in Southern California. I used to get +60Mbps down, 20Mbps up on my Samsung SGIII. Now on my SGIII and my work iPhone 6 I'm maxing at 5 down and 10Mbps up. I may have to port my lines if this keeps up. I actually get better speeds when I'm not running LTE and only using 4G.
08-11-2015 12:28 PM
08-11-2015 6:01 PM
09-03-2015 5:11 PM
I'm really starting to regret going with AT&T as my wireless carrier! I work in a tech / college corridor...
Let's see, you work near a college and school is just starting up again. My bet is that the network is jsut staurated with many moer new devices that haven't been there all summer, and their family and friends helping them move in. Have you ever tried to use your cell phone around any major sporting event? You would see the same thing there, when you suddenly cram 20,000 additional people into a small area, especially if many of them are new to the area and are using their maps to find their way around...
09-04-2015 12:29 AM
09-05-2015 9:51 AM
I ended up leaving AT&T (not so much for the speed, but the cost - Canada roaming was killing me).
Now on AT&T, with my work phone, I'm still ~5Mbps down, and on my T-Mobile phone I'm between 60 and 90Mbps down.
10-05-2015 10:41 PM