05-15-2017 8:30 AM
05-15-2017 8:43 AM
1. There is no AT&T unlimited plan that slows at 6 gigs. The is a Mobile Share Advantage plan with a 6 gig limit which is throttled once the cap is reached. It was NEVER advertised as unlimited. It was advertised as NO OVERAGES. You have 6 gigs, period. You were not promised more. If it's not enough you have to increase your data plan.
2. 3 identical phones in the same place would have the same service unless one is defective. So your phone is either defective or damaged.
3. If only your phone won't connect to cellular or wifi, but the other 2 phones work fine, then whynis it an ATT problem? It's NOT. Your phone is defective. Contact Apple to find out what your options for repair are. If it can't be repaired, then you can contact Apple or ATT to see it you are due for an upgrade.
05-15-2017 9:40 AM
@A99rv8ted I agree, there is no unlimited service that slows down at 6GB.
If you have a Mobile Share Advantage plan, you get whatever you pay for (6GB) and then they give you unbearably slow internet for the rest of the month. If you keep running out, you need a larger plan.
Have you checked out the pricing of the new unlimited plans? http://att.com/unlimited
06-03-2017 1:45 AM
06-03-2017 1:54 AM
06-03-2017 5:38 AM
The 6 gig plan is not advertised as "unlimited". It's a 6 gig plan with no overages. The unlimited 2G data is pretty much unusable on either the Gophone or Mobile Share Advantage plan. It would be false advertising to advertise as "unlimited data".
Apple warranties it's phones for one year against manufacturer defects. The warranty is void if the phone has damage l which would mean any repair would be billed.
The iPhone SE can be purchased new from Gophone for $290 with the $45 card. It may be sold cheaper at other prepaid retailers. The full price is $400
06-15-2018 12:46 AM
Now if its a weak signal. That s on them not me.Why should I have to pay for any kind of house router or whatever. Come to find out they knew the tower in this area was dropping calls. Fix it, don t sell me another part. This is robbery.......