Unable to make calls in SF East Bay - Oakland and Berkeley

Tutor

Unable to make calls in SF East Bay - Oakland and Berkeley

Although my phone says I have 5 bars (of Edge) service, every time I try to make a call, the call fails. And it's not just me - others are experiencing the same problem.  What gives?

 

     -- Neal

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Message 1 of 5
Tutor

Re: Unable to make calls in SF East Bay - Oakland and Berkeley

OK -- now my iPhone 5s is bouncing back and forth between LTE and 4G, and is intermittently able to make calls. I'm in downtown Oakland, if that makes a difference.

Message 2 of 5
Community Manager

Re: Unable to make calls in SF East Bay - Oakland and Berkeley

Hello @naparish 

 

I believe there was a minor outage in your area that was quickly resolved. Are you still experiencing any issues?

 

Thanks,

Dmitriy


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Message 3 of 5
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Tutor

Re: Unable to make calls in SF East Bay - Oakland and Berkeley

No, the issue resolved itself later that day.
Message 4 of 5
Community Manager

Re: Unable to make calls in SF East Bay - Oakland and Berkeley

Great, thanks!

 

Dmitriy


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

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*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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