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Unable to get email on new Mac and fix attempts removed email from iPhone.

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Unable to get email on new Mac and fix attempts removed email from iPhone.

Hello.  I got a new MacBook Pro on Sun.  Unable to get email when I tried to add account.  Fixes I tried have created issues w/ bell south.net email and have removed the email from my iPhone.  Settings on iPhone accessed and I am unable to restore.  Apple Support has exhausted their options and directed me to see if Bellsouth or AT&T can determine cause.

Thank you,
Lynn

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Re: Unable to get email on new Mac and fix attempts removed email from iPhone.

Hello and good morning @Lynntaz.


Thank you for joining the Community Forums.  It is important to use the full capabilities of your new MacBook.  I have some resources to help you accessing your e-mail.


Confirm you set up Apple Mail on your computer correctly.  Once added, the account will automatically configure, and when complete, will appear in the Accounts list.  If you are still experiencing issues, please verify the mail server settings using the information from this table.


We have an excellent article to help troubleshoot sending or receiving email messages.  Let us know if helped you out.  I wish you the best, and have a great day!


Richard, AT&T Community Specialist


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